Legal & Policies

All of VettaLux’s legal terms, role-specific agreements, and operating policies in one place. Items marked Draft are structural drafts awaiting final counsel review.

Core

Terms of Service
The master agreement that governs all use of VettaLux.
Privacy Policy
What data we collect, why, how long, and your rights.
Cookie Policy
Which cookies we set and how to control them.

Role-Specific Agreements

Customer Service AgreementDraft — legal review
What Customers acknowledge before booking.
Provider AgreementDraft — legal review
The risk-shifting contract every Provider accepts before going live.
Affiliate Program AgreementDraft — legal review
Terms governing the referral program.

Policies

Dispute Resolution PolicyDraft — legal review
The 14-business-day in-platform dispute process.
Acceptable Use PolicyDraft — legal review
Prohibited conduct for Customers, Providers, and Affiliates.
Review Policy
Review integrity rules.
DMCA Copyright PolicyDraft — legal review
Copyright takedown and counter-notice procedures.
Accessibility Statement
Our commitment to accessible design.
Terms of Service (draft rewrite)Draft — legal review
Expanded draft for counsel review — the current live Terms are at /legal/terms.

Operator: Eremine Holdings LLC, a Delaware LLC (EIN 36-5059758), operating the VettaLux platform. Legal: legal@vettalux.com.